HR Business Partner - Hong Kong and Taiwan

THE ROLE

Hyphen Group

Reporting to the Country HR Manager, the HR Business Partner - Hong Kong and Taiwan will be a key player who supports business growth and builds a unique and strong people-oriented culture in Hyphen Group.

You will act as a strategic HR business partner to stakeholders in our regional organization based in Hong Kong and Taiwan; MoneyHero (HK); and Money101 (Taiwan). Your mission is to further consolidate and enhance our Business Partnering framework and practices in these organizations, which are growing both in size and range of functions so that the People Operations can effectively add value to our businesses.

You will champion our Group’s corporate culture in your business partnering practices and delivery of HR initiatives in a timely, accurate and compliant manner.

As an advocate of our group HR initiatives in one of our fastest-growing offices, you will enjoy the benefits and satisfaction of supporting a wide range of functional teams through their growth and driving their evolution as the business scales up.

YOUR TASK

The successful candidate will work proactively and provide a full range of HR solutions and consultation in line with business objectives. The objective is to build HR business partnering into a core competency and competitive differentiator for the business. Key coverage areas include people development, employee relations, performance management, retention, succession planning, employee satisfaction, and recognition programs.

Business Partnering

Build trustful and credible working relationships with the business stakeholders through regular catch-ups, timely interactions, and proactive participation in ongoing people and business discussions to deliver impact against priorities that will benefit both the business and employees
Provides direction and coaching on HR programs, policies and processes, including and not limited to performance management, compensation, talent retention, learning and development, and career development roadmap
Respond to employee relations issues, such as employee complaints, harassment allegations, and civil rights complaints
Engage and serve as the first point of contact with employees regarding topics such as benefits and claims eligibility, payroll deductions, retirement, re-employment and termination guidelines when needed
Create and drive change management and thoughtful learning programs to further enhance organizational health
Manage succession planning by administering accurate talent evaluation information through talent management.
Foster a company culture of open, transparent communications, and high standards of behaviour and ethical conduct throughout the organization.
Enhance employee engagement and a culture of continuous growth and development.

Team Structure

You will work alongside a member of the HR Operations team which will provide operational support in delivering HR initiatives and people processes through the entire employee journey.
Meanwhile, you will also work closely with the regional HR team (Talent Acquisition, L&D, Engagement & Culture)

Work closely with Regional HR in rolling out and supporting the implementation of applicable HR initiatives, policies, projects and processes, whether driven from a country or regional level
Provide feedback to regional HR teams to enhance and improve HR initiatives and policies being rolled out from top-down

SKILLS & REQUIREMENTS

University graduate with a minimum of 4 to 5 years of experience in Human Resources with exposure to and demonstrated competence in all functional areas, and ideally some experience in high-growth companies and/or transformation projects
Demonstrated ability both to engage with senior stakeholders on strategic conversations and to coach new managers on HR topics, especially in remote set-ups.
Strong service mentality and ability to effectively and quickly build relationships and establish trust, respect, competence, and confidence
Strong change management skills, i.e., comfortable with uncertainty, ambiguity and constant change, yet able to set priorities and execute commitments
Solutions-focused, able to sort through information and develop concise and clear solutions quickly
Familiar with the local employment regulations and HR practices in Hong Kong
Detail-oriented with a logical and methodological approach to problem-solving
Comfortable working in a fast-paced environment with a high degree of autonomy
Excellent written & verbal communication skills in English, Cantonese, and Mandarin

#HyphenGroup

#LI-NK

What can you expect from us?

Impact: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission.

Work: We have a team of over 400 talented individuals in 6 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives.

Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun.

Thrive: We launched in 2014 and fast-forward 7 years we now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.

Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group

EEO Statement
Hyphen Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.

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You are under no statutory or contractual obligation to provide data to the us during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.