Country HR Manager - Singapore

Singapore

THE ROLE

Reporting to the Senior Manager, BP & HR Ops (based in Hong Kong), the Country HR Manager - Singapore will be a key player who will support business growth and build a unique and strong people-oriented culture in Hyphen Group.

You will support the fast growing SingSaver and Seedly teams, as well as Hyphen Group’s regional teams, based in our Singapore offices (multiple locations). You will champion our Group’s corporate culture in your business partnering practices and delivery of HR initiatives in a timely, accurate and compliant manner.

As an advocate of our group HR initiatives in one of our fastest growing markets, you will enjoy the benefits and satisfaction of supporting a wide range of functional teams through its growth and drive their evolution as the business scales up.

YOUR TASK

The successful candidate will work proactively and provide a full range of HR services and solutions in line with business objectives. The objective is to build people operations into a core competency and competitive differentiator for the business. Key areas of coverage include people development, employee relations, performance management, retention, succession planning, employee satisfaction, and recognition programs. 

Business Partnering 

You will also work closely with the regional HR team and manage a small local HR operations and Office Management team to deliver various HR initiatives and people processes through the entire employee journey, and provide operational support for the various business units in Hong Kong.

SKILLS & REQUIREMENTS

What can you expect from us?

Impact: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission. 

Work: We have a team of over 400 talented individuals in 6 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives. 

Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun. 

Thrive: We launched in 2014 and fast-forward 7 years we now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career. 

Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group

 
EEO Statement 
Hyphen Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.
 
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When you apply for a job on this site, the personal data contained in your application will be collected by Hyphen Group (“Hyphen Group” or “we”), a company registered and incorporated in Hong Kong and which can be contacted by emailing jobs@hyphengroup.io. Hyphen Group (the “Group”), is a group of companies that provide price comparison services as well as financial services, insurance products, communications and other products and services across Asia.

Your data is stored in a range of systems and formats. These include in your recruitment file, in the Group’s HR management system and in other IT systems, including the Group’s email system.

Hyphen Group processes a range of information collected from you. Subject to applicable law, this may include:

  • your name, address and contact details, including email address and telephone number;
  • your gender and date of birth;
  • details of your qualifications, skills, experience and employment history;
  • information about your current level of remuneration, including benefit entitlements;
  • details of your marital status and dependents;
  • candidate photographs;
  • details of your bank account;
  • Passport or other identification information; and/or
  • Information from compliance background checks.

Your personal data will be processed for the purposes of managing Jyphen Group’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, responding to and defending against legal claims, maintaining and promoting equal opportunities within the workplace and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under applicable Data Protection Laws as necessary for the purposes of the legitimate interests pursued by the Hyphen Group, which are the solicitation, evaluation, and selection of applicants for employment.

Who may have access to personal data?

Your information will be shared internally within the Group for the purposes of the recruitment exercise. This includes with members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area with a vacancy, internal and external auditors and IT staff if access to the data is necessary for the performance of their roles.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Hyphen Group to help manage its recruitment and hiring process on Hyphen Group’s behalf.

Hyphen Group may share your personal data with third parties in order to, obtain pre-employment references from other employers, obtain employment background checks from third party providers and to obtain necessary criminal record checks.

How long do we hold your personal data?

Your personal data will be retained by the Group for so long as the Group determines it is reasonably necessary to evaluate your application for employment. If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment in accordance with the contract of employment and our internal privacy policy.

What if you do not supply your personal data?

You are under no statutory or contractual obligation to provide data to the us during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.

THE ROLE

Reporting to the Senior Manager, BP & HR Ops (based in Hong Kong), the Country HR Manager - Singapore will be a key player who will support business growth and build a unique and strong people-oriented culture in Hyphen Group.

You will support the fast growing SingSaver and Seedly teams, as well as Hyphen Group’s regional teams, based in our Singapore offices (multiple locations). You will champion our Group’s corporate culture in your business partnering practices and delivery of HR initiatives in a timely, accurate and compliant manner.

As an advocate of our group HR initiatives in one of our fastest growing markets, you will enjoy the benefits and satisfaction of supporting a wide range of functional teams through its growth and drive their evolution as the business scales up.

YOUR TASK

The successful candidate will work proactively and provide a full range of HR services and solutions in line with business objectives. The objective is to build people operations into a core competency and competitive differentiator for the business. Key areas of coverage include people development, employee relations, performance management, retention, succession planning, employee satisfaction, and recognition programs. 

Business Partnering 

  • Build trustful and credible working relationships with the business stakeholders through regular catch-ups, timely interactions, and proactive participation in on-going people and business discussions to deliver impact against priorities that will benefit both the business and employees
  • Provides direction and coaching on HR programs, policies and processes, including and not limited to performance management, compensation, talent retention, learning and development, and career development roadmap 
  • Respond to employee relations issues, such as employee complaints, harassment allegations, and civil rights complaints
  • Communicate and engage with employees regarding topics such as benefits and claims eligibility and administration, payroll deductions, retirement, re-employment and termination guidelines when needed
  • Create and drive change management and thoughtful learning programs to further enhance organizational health
  • Manage succession planning by administering accurate talent evaluation information through talent management.
  • Foster a company culture of open, transparent communications, and high standards of behaviour and ethical conduct throughout the organization. 
  • Enhance employee engagement and a culture of continuous growth and development.

You will also work closely with the regional HR team and manage a small local HR operations and Office Management team to deliver various HR initiatives and people processes through the entire employee journey, and provide operational support for the various business units in Hong Kong.

  • Work closely with Regional HR in rolling out and supporting the implementation of applicable HR initiatives, policies, projects and processes, whether driven from a country or regional level
  • Provide feedback to regional HR teams to enhance and improve HR initiatives and policies being rolled out from top-down
  • Oversee all execution of people processes with the support of one HR Ops Executive, including but not limited to on-boarding, off-boarding, C&B management... to ensure a smooth, efficient and consistent HR operation
  • Oversee office management operations to ensure cost effectiveness and consistency of employee experience in the HK office

SKILLS & REQUIREMENTS

  • University graduate with a minimum of 8 years of experience in Human Resources with exposure to and demonstrated competence in all functional areas, and ideally some experience in high-growth companies and/or transformation projects
  • Demonstrated ability both to engage with senior stakeholders on strategic conversations, and to coach new managers on HR topics, especially in remote set-up
  • Strong service mentality and able to effectively and quickly build relationships and establish trust, respect, competence, and confidence
  • Strong change management skills, i.e., comfortable with uncertainty, ambiguity and constant change, yet able to set priorities and execute on commitments
  • Solutions-focused, able to sort through information and develop concise and clear solutions quickly
  • Familiar with the local employment regulations and HR practices in Singapore
  • Detail oriented with a logical and methodological approach to problem solving
  • Comfortable to work in fast-paced environment with high degree of autonomy
  • Excellent written & verbal communication skills in English

What can you expect from us?

Impact: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission. 

Work: We have a team of over 400 talented individuals in 6 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives. 

Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun. 

Thrive: We launched in 2014 and fast-forward 7 years we now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career. 

Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group

 
EEO Statement 
Hyphen Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.