Technical Project Manager - Operations (12 months contract)

Manila, Philippines

THE ROLE

Your role will be to lead project delivery as part of a cross functional team. You will manage the team, including vendors, to deliver to scope, schedule and budget, while maintaining quality standards. You will be an integral part of the team, ensuring we put our Users first. You will be an advocate for prioritizing “quick viable deployments” over scope creep/feature bloat. Having basic technical acumen, you will help support our developers with any blockers which may arise.

YOUR TASKS

 

SKILLS AND REQUIREMENTS

Preferred Qualifications

What can you expect from us?

Impact: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission. 

Work: We have a team of over 400 talented individuals in 6 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives. 

Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun. 

Thrive: We launched in 2014 and fast-forward 7 years we now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career. 

Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group

 
EEO Statement 
Hyphen Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.
 
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When you apply for a job on this site, the personal data contained in your application will be collected by Hyphen Group (“Hyphen Group” or “we”), a company registered and incorporated in Hong Kong and which can be contacted by emailing jobs@hyphengroup.io. Hyphen Group (the “Group”), is a group of companies that provide price comparison services as well as financial services, insurance products, communications and other products and services across Asia.

Your data is stored in a range of systems and formats. These include in your recruitment file, in the Group’s HR management system and in other IT systems, including the Group’s email system.

Hyphen Group processes a range of information collected from you. Subject to applicable law, this may include:

  • your name, address and contact details, including email address and telephone number;
  • your gender and date of birth;
  • details of your qualifications, skills, experience and employment history;
  • information about your current level of remuneration, including benefit entitlements;
  • details of your marital status and dependents;
  • candidate photographs;
  • details of your bank account;
  • Passport or other identification information; and/or
  • Information from compliance background checks.

Your personal data will be processed for the purposes of managing Jyphen Group’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, responding to and defending against legal claims, maintaining and promoting equal opportunities within the workplace and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under applicable Data Protection Laws as necessary for the purposes of the legitimate interests pursued by the Hyphen Group, which are the solicitation, evaluation, and selection of applicants for employment.

Who may have access to personal data?

Your information will be shared internally within the Group for the purposes of the recruitment exercise. This includes with members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area with a vacancy, internal and external auditors and IT staff if access to the data is necessary for the performance of their roles.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Hyphen Group to help manage its recruitment and hiring process on Hyphen Group’s behalf.

Hyphen Group may share your personal data with third parties in order to, obtain pre-employment references from other employers, obtain employment background checks from third party providers and to obtain necessary criminal record checks.

How long do we hold your personal data?

Your personal data will be retained by the Group for so long as the Group determines it is reasonably necessary to evaluate your application for employment. If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment in accordance with the contract of employment and our internal privacy policy.

What if you do not supply your personal data?

You are under no statutory or contractual obligation to provide data to the us during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.

Visa Status

Will you now or in the future require sponsorship for a work visa?

THE ROLE

Your role will be to lead project delivery as part of a cross functional team. You will manage the team, including vendors, to deliver to scope, schedule and budget, while maintaining quality standards. You will be an integral part of the team, ensuring we put our Users first. You will be an advocate for prioritizing “quick viable deployments” over scope creep/feature bloat. Having basic technical acumen, you will help support our developers with any blockers which may arise.

YOUR TASKS

    • Manage project scope and objectives - ensure everyone works as “one team”, and are aligned on process, objectives and timelines.
    • Develop and manage a detailed project schedule and resource plan.
  • Reporting - Provide regular updates on progress
  • Strong stakeholder management; manage expectations with scope/timelines/RAID as things change (our company is very dynamic!)
  • Change management - ensure awareness is communicated earlier on and provide as little disruptions to our everyday operations as possible
  • Project budget and forecasting (including vendors, timesheeting and invoicing)
  • Escalate any issues early and clearly communicate the issues/problems with possible solutions
  • Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
  • Knowledge about roles and responsibilities within the team and the accountability that comes with each role
  • Ensure quality assurance processes are defined and followed, and that quality/defect reports are provided.
  • Ensure the process of post-production support is defined and followed. 
  • Measure project performance to identify areas for improvement and maintain a lessons log for team improvements and project improvements
  • Ensure good communication between teams inside and outside the project to maintain flow of information
  • Utilize industry best practices, techniques, and standards throughout entire project execution

 

SKILLS AND REQUIREMENTS

  • 5+ years experience in project managing end-to-end technical deliverables within outlined scope, budget, and timeline
  • Strong familiarity with project management software tools, methodologies, and best practices (e.g. JIRA/Confluence)
  • Excellent facilitation and stakeholder management skills; across each discipline (e.g. Tech, Product, Marketing) and across all seniorioties 
  • Strong Vendor Management skills
  • Able to communicate effectively with engineers, product owners, designers, and all leadership levels
  • Able to help others make sense of complicated sets of issues and tasks and to simplify them for stakeholders
  • Able to lead when the team requires more direction
  • Strong problem-solving skills and attention to detail.
  • Able to identify opportunities for improvement and implement them in a pragmatic way
  • Fluency in English (required); comfortable working with diverse teams and cultures. 
  • Bachelor’s Degree in related field or equivalent work experience

Preferred Qualifications

  • Domain knowledge of CRM or Customer Service Operations (Preferred)
  • PRINCE2/PMP/PSM certified (Nice to have)
  • Experience in a software industry role (Nice to have)

What can you expect from us?

Impact: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission. 

Work: We have a team of over 400 talented individuals in 6 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives. 

Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun. 

Thrive: We launched in 2014 and fast-forward 7 years we now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career. 

Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group

 
EEO Statement 
Hyphen Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.